These general conditions of sale (“Conditions”) apply to all Products and / or Services purchased from Casarevi

The European states law establish that if a product or service was purchased outside of a store (by phone, by mail order, online or from a door-to-door vendor), you have the right to cancel and return yours within 14 days. order for any reason and without any justification.

Casarevi, in compliance with European legislation, undertakes to return the money used for the purchase of products, when the product is returned within 14 days of the order. The shipment is the responsibility of the buyer and must contain:

  • The product must be intact in all its parts.
  • The product must have every accessory present in the package.
  • The product must be clean and look “like new”.
  • All the product packaging must be present, there must be no missing parts from the packaging. The packaging may have been opened, but it must have all its parts.
  • The product must contain its user manual.
  • The product must not show lines, signs of wear, stamps, or any other defects.
  • The product must be accompanied by the sales document.

All products, sent as a return, will be subjected to the strict control of these 7 points.